Notice of Non-Discrimination 

 
 

Discrimination Is Against The Law. 

 

Vitality Hospice & Palliative Care complies with all applicable federal civil rights laws, including Section 1557 of the Affordable Care Act (Section 1557). Vitality Hospice & Palliative Care does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). 

 

In compliance with Section 1557 and other federal civil rights laws, we provide individuals the following in a timely manner and free of charge: 

  • Language assistance services. Vitality Hospice & Palliative Care will provide language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) to ensure meaningful access to our programs, activities, services, and other benefits. Language assistance services may include: 

  • Electronic and written translated documents  

  • Qualified interpreters  

  • Qualified bilingual/multilingual staff 

  • Appropriate auxiliary aids and services. Vitality Hospice & Palliative Care will provide appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) to ensure effective communication.  Appropriate auxiliary aids and services may include: 

  • Qualified interpreters, including American Sign Language interpreters 

  • Video remote interpreting  

  • Information in alternate formats (including but not limited to large print, recorded audio, and accessible electronic formats) 

 

  • Reasonable modifications. Vitality Hospice & Palliative Care will provide reasonable modifications for qualified individuals with disabilities, when necessary to ensure accessibility and equal opportunity to participate in our programs, activities, services, or other benefits.   

To access our language assistance services, auxiliary aids and services, and for assistance in getting a reasonable modification, please refer to your Vitality Clinical Team at 877.288.0042.  

  

If you believe Vitality Hospice & Palliative Care has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, sex, age, or disability, you can: 

 

  1. File a grievance with Vitality Hospice & Palliative Care 
     
    Vitality’s VP of Corporate Compliance/Section 1557 Coordinator 

218 W. Broad Street, Suite 2 

Burlington, NJ 08016 

Phone: 877-288-0042 

Fax: 877-288-0043 

Email: hr@vitalityhospice.com 

  1. File a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: 

Electronically: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf  

Via mail: U.S. Department of Health & Human Services 
200 Independence Avenue, S.W. – 509F 
Washington, D.C. 20201 

  Arabic 

877.288.0042 ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 

 Chinese 

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 877.288.0042. 

 French 

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 877.288.0042. 

 French Creole 

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 877.288.0042. 

 Gujarati 

સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 877.288.0042. 

 Hindi 

ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 877.288.0042.पर कॉल करें। 

 Italian 

Attenzione: se parli italiano, sono disponibili servizi di assistenza linguistica gratuiti per tradurre in Italiano 877.288.0042. 

Korean 

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 877.288.0042 번으로 전화해 주십시오. 

 Pennsylvania Dutch 

Let op: als u Pennsylvania Dutch spreekt, zijn er gratis taalhulpdiensten beschikbaar om te vertalen naar Pennsylvania Dutch 877.288.0042. 

 Polish 

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 877.288.0042. 

 Portuguese 

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 877.288.0042. 

 Russian 

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 877.288.0042. 

 Spanish 

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 877.288.0042. 

 Tagalog 

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 877.288.0042. 

 Vietnamese 

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 877.288.0042. 

 Urdu 

برائے مہربانی نوٹ کریں: اگر آپ اردو بولتے ہیں تو مفت زبان کی معاونت کی خدمات دستیاب ہیں جن کا اردو میں ترجمہ کریں۔ 877.288.0042. 

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